About the speaker
AI-powered reliability for EV charging operations
Brad Crist is the CEO and co-founder of ChargeMate, an AI-powered support and operations platform for EV charging providers. Drawing on over a decade of industry expertise, he previously helped scale Volta Charging to more than 3,000 stations nationwide.
Founded to solve critical reliability gaps in driver success rates, ChargeMate now serves leading operators like Mercedes-Benz HPC, Electric Era, Revel, and Greenspot by automating driver support, diagnosing charger faults, and streamlining complex maintenance work orders.
At This Event
Session
The Last 30 Seconds: Where Charging Sessions Fail and Why Nobody Owns the Fix
Session Takeaways
- Identifying root causes of final-stage charging session failures across authentication, payment handshakes, firmware, and vehicle mismatches
- Overcoming cross-network visibility limits where no single operator sees the complete vehicle, charger, and network boundary
- Eliminating authentication friction by implementing ISO 15118, Plug&Charge standards, and cross-operator fault-sharing mechanisms
Areas of Expertise
Core focus
EV Charging Operations
Charger Reliability
Driver Support Automation
AI-Powered Operations
Charger Fault Diagnostics
Maintenance Workflows
Network Scaling
EV Charging Infrastructure
