About the speaker
Operational excellence for EV charging infrastructure at scale
Jason Cortes is Vice President of E-Mobility at Field Advantage, a national field services organization supporting EV charging infrastructure across North America. He leads the company's EV charging business, helping charging network operators, charger OEMs, fleets, and site hosts improve uptime, accelerate service response, and maximize asset performance.
A recognized industry thought leader and host of the Field Frequency podcast, Jason has spent a decade in the EV charging sector advocating for a more mature approach to infrastructure investment — one that balances deployment growth with reliability, operational excellence, and sustainable economics.
At This Event
Session
The Reliability Gap: Shifting Infrastructure Focus From Deployment Growth to Operational Performance
Session Takeaways
- Transitioning commercial focus from aggressive physical deployment toward long-term operational uptime and network profitability
- Optimizing field service logistics, remote diagnostics, and spare parts allocation to directly improve driver experience
- Bridging the critical disconnect between standard reported corporate uptime metrics and actual on-site driver realities
Areas of Expertise
Core focus
EV Charging Infrastructure
Field Services & Operations
Network Reliability & Uptime
Driver Experience
Asset Performance Optimization
Remote Diagnostics
Operational Excellence
Charging Network Strategy
